Global Data Privacy Policy

Safya LLC

Introduction

This Policy is provided by Safya LLC ("we", "our", "us"). We are committed to protecting your privacy and ensuring that your personal data is processed in a transparent manner and in accordance with global data protection laws and regulations. This Global Data Privacy Policy ("Policy") applies to all personal data that we collect, process, and store in relation to users, customers, and visitors ("data subjects") from around the world, including but not limited to those based in the UAE, the European Union (EU), India, and the United States.

This Policy provides information on the personal data collected and processed by us in connection with our relationship or potential relationship with you (“you” or “your”) as an applicant, employee, customer, client or service provider.

Please read this Policy carefully to understand how we collect, use, store, and protect your personal data. By using our services, accessing our website, or interacting with us, you agree to the collection and processing of your data as described in this Policy.

1. Scope

This Policy applies to all personal data collected by Safya LLC, both online and offline, including but not limited to the following channels:

• Our website: [www.midlifenavigator.me]
• Our mobile applications (if applicable)
• Email communications
• Customer support interactions
• Surveys and forms

We comply with global privacy laws and regulations, including but not limited to:

• General Data Protection Regulation (GDPR) (EU)
• Personal Data Protection Bill (DPDP Act) (India)
• UAE Data Protection Law (UAE)
• The Personal Data Protection Law (PDPL)
• California Consumer Privacy Act (CCPA) (California, USA)
• Health Insurance Portability and Accountability Act (HIPAA) (USA)

2. Who is the Data Controller for your data?

Safya LLC will be the data controller for your personal data along with its sub-processors. You may reach out to us at privacy@midlifenavigator.me for the list of current sub-processors. The list is exhaustive including our data support vendors, advisors, consultants, sub-contractors. Additionally, we may engage sub processors to assist with data processing.

3. Why have you been provided with this Policy?

Safya LLC is the controller of your personal data. This means we are required under various data protection legislation to notify you of how we will collect, process and store your personal data while providing you services and while hiring the internal employees. We will also explain you, your rights in relation to the processing of your personal data by us.

4. Our contact details

If you would like to contact us regarding the processing of your personal data, please contact Safya LLC’s privacy department via regular mail at: support@midlifenavigator.me

5. What type of data we process?

Generally some of the Services require us to know who you are so that we can best meet your needs. When you access the Services, or through any interaction with us via website, emails, telephone calls or other correspondence, we may ask you to voluntarily provide us with certain information that personally identifies you or could be used to personally identify you. You hereby consent to the collection of such information by Safya LLC.

Broad list of data types that we process while providing services and hiring employees shall include:

• Personal details
• Identification data – such as your full name, salutation, gender, nationality, photograph, date of birth, employee IDs.
• Contact details – such as permanent and temporary home address, business address, personal mobile number/telephone/email addresses, emergency contact details.
• Demographic data: Age, gender, marital status, location, occupation.
• Information relating to your role or potential role with us
• Employment details, work experience, background information, verification and assessment information, remuneration and financial information, dependents and beneficiaries' details.
• Your sensitive/special category personal data
• Includes racial or ethnic origin, religious or philosophical beliefs, health data, biometric data, criminal convictions, and more.
• Health Information: Health-related data including medical conditions and fitness level.
• Technical Data: IP address, browser type, device type, and operating system.
• Behavioral Data: Website interactions like pages visited and user preferences.
• Other voluntarily provided information: Emails, images, uploaded documents/files, etc.

6. How do we collect your data?

We mainly collect your personal data or sensitive/special category personal data directly from you. You will provide this information directly to us, or enter it into our website/application. All the information provided to us by a user, including Personal Information or any Sensitive Personal Data or Information, is voluntary.

7. Purposes and reasons for processing your data

You understand that we may use certain information of yours, which has been designated as Personal Information or ‘Sensitive Personal Data or Information’ under the applicable privacy laws, for purposes such as:

• Providing you the Services
• Commercial and statistical research in non-identifiable form
• Product and service feedback
• Debugging customer support issues
• Processing payments through third parties

By accessing and using the Website, you consent to receive communications via digital and electronic means. Additional uses include:

• Improving services and website
• Responding to inquiries
• Analyzing and enhancing operations
• Using AI chatbots for assistance and model training

8. Enrichment of Data

We may enrich the personal data we collect by de-personalizing and anonymizing the data to create aggregated datasets for internal analysis and to improve our services. We ensure these processes comply with applicable privacy laws.

9. Cookies, Analytics and related technologies

We use cookies and tracking tools to enhance your website experience. These may include:

• Essential cookies
• Analytics cookies
• Social media & advertising cookies
• Session replay tools

10. Your consent

By using our Website and Services, you consent to our collection and use of your information as described in this Policy. You may withdraw your consent at any time by contacting us at privacy@midlifenavigator.me.

11. Security of your Data

We use industry-standard security to protect your data. Only authorized personnel may access it. Despite our precautions, we cannot guarantee full security from unauthorized access.

12. International transfer of your Data

We may transfer your data internationally in compliance with applicable laws. For example, we may use standard contractual clauses when transferring personal data from Europe to other countries like the UAE or the USA.